Job Description - Warehouse Manager

A warehouse manager in the pharmaceutical industry is responsible for overseeing the day-to-day operations of a warehouse that stores pharmaceutical products. This can include tasks such as managing a team of warehouse workers, ensuring that products are stored correctly, coordinating the receiving and distribution of products, and maintaining accurate inventory records.

The warehouse manager may also be responsible for implementing safety protocols and ensuring compliance with regulatory standards in the handling of pharmaceutical products. In addition to these operational responsibilities, the warehouse manager may also be responsible for managing budgets, developing and implementing strategies to optimize warehouse operations, and collaborating with other departments and stakeholders. The warehouse manager may also be responsible for long-term planning and decision-making related to the warehouse.

Job Description - Warehouse Manager
The Warehouse Manager is responsible for managing all aspects of the warehouse, including overseeing the day-to-day operations, managing a team of warehouse workers, coordinating the receiving and distribution of products, and maintaining accurate inventory records. 

The Warehouse Manager is also responsible for implementing safety protocols and ensuring compliance with regulatory standards in the handling of pharmaceutical products.

Key Responsibilities - Warehouse Manager
  • Oversee the day-to-day operations of the warehouse, including managing a team of warehouse workers and coordinating the receiving and distribution of products.
  • Maintain accurate inventory records, including tracking stock levels and identifying any discrepancies.
  • Implement safety protocols and procedures to ensure the safe handling and storage of pharmaceutical products.
  • Ensure compliance with regulatory standards, including Good Manufacturing Practices (GMP) and other industry-specific guidelines.
  • Develop and implement strategies to optimize warehouse operations and improve efficiency.
  • Collaborate with other departments, such as purchasing, sales, and marketing, to plan and coordinate the movement of products.
  • Monitor and manage warehouse budgets, including tracking expenses and identifying cost-saving opportunities.
  • Prepare reports and analyze data to inform decision-making and assess the performance of the warehouse.
  • Handle customer inquiries and resolve any issues that may arise.
  • Collaborate with the management team to develop and implement long-term plans for the warehouse.
  • Manage relationships with suppliers and vendors, including negotiating contracts and pricing.
  • Ensure the warehouse is clean and well-maintained, including conducting regular inspections and making necessary repairs.

  • Implement and maintain quality control processes to ensure the integrity of pharmaceutical products.
  • Monitor and manage the use of warehouse equipment, including organizing repairs and maintenance as needed.
  • Train and mentor junior warehouse staff to develop their skills and knowledge.

  • Manage the hiring and onboarding process for new warehouse employees.
  • Conduct performance evaluations and provide feedback to warehouse staff.
  • Oversee the implementation of new technologies or systems to improve warehouse operations.
  • Develop and implement policies and procedures for the warehouse.
  • Conduct regular safety drills and training sessions to ensure the safety of warehouse staff.
  • Strategically manage warehouse in compliance with company’s policies and cGMP requirements.
  • Oversee receiving, warehousing, distribution and maintenance operations
  • Setup layout and ensure efficient space utilization.
  • Initiate, coordinate and enforce optimal operational policies and procedures.
  • Adhere to all warehousing, handling and shipping legislation requirements.
  • Maintain standards of health and safety, hygiene and security.
  • Manage stock control and reconcile with data storage system.
  • Liaise with clients, suppliers and transport companies.
  • Plan work rotes, assign tasks appropriately and appraise results.
  • Recruit, select, orient, coach and motivate employees.
  • Produce reports and statistics regularly (IN/OUT status report, dead stock report etc).
  • Receive feedback and monitor the quality of services provided.

Qualifications - Warehouse Manager
  • Bachelor's degree in a related field, such as logistics, supply chain management, or business administration.
  • 5+ years of experience in warehouse management, preferably in the pharmaceutical industry.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office and warehouse management software.
  • Ability to work independently and handle multiple tasks simultaneously.
  • Strong problem-solving and decision-making skills.
  • Attention to detail and accuracy.
  • Knowledge of regulatory standards and guidelines in the pharmaceutical industry, such as GMP.
  • Lean Six Sigma certification or other continuous improvement training is a plus.

Requirements - Warehouse Manager
  • Proven work experience as a warehouse manager.
  • Expertise in warehouse management procedures and best practices.
  • Proven ability to implement process improvement initiatives.
  • Strong knowledge of warehousing Key Performance Indicators (KPIs).
  • Hands-on experience with warehouse management software and databases.
  • Leadership skills and ability to manage staff.
  • Strong decision-making and problem-solving skills.
  • Excellent communication skills.

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